Salesforce CPQ

The Services Ops Podcast

 

B2B services operations is a complex dance of people, processes and technology. The Provus Services Operations Podcast aims to bring together a community of professionals and shed some light on the strategies and stories that organizations can use to optimize their lead-to-cash processes.

Hosted by Provus CEO Mahesh Baxi and Provus Head of Marketing Chris Souza, this podcast is intended to help Services professionals understand what it takes to optimize margins, maximize revenue and be a hero within their organization.

All Episodes

Episode 7: CEO Stories of Scaling and Sustaining Growth
Episode 7: CEO Stories of Scaling and Sustaining Growth

Episode 7: CEO Stories of Scaling and Sustaining GrowthIn the latest episode of the Services Ops Podcast, hosts Mahesh and Chris are joined by Ankur Ahlowalia, a passionate technology leader and CEO of Korbyt. They engage in a lively discussion about moments that...

Episode 6: Selling Services as a Product
Episode 6: Selling Services as a Product

Episode 6: Selling Services as a ProductListen to part 2 of our conversation with Mark Sloan. Mark has over 30 years of business experience with companies like Accenture and Convergys, and is currently the Managing Director at Asaph Advisors. In this episode, he talks...

Episode 5: The Ultimate Resource Management Process in Services
Episode 5: The Ultimate Resource Management Process in Services

Episode 5: The Ultimate Resource Management Process in ServicesDon’t miss the latest episode of the Services Ops Podcast, where hosts Mahesh and Chris are joined by Mark Sloan, a distinguished Services Expert and Managing Director of Asaph Advisors. Together, they...

Episode 4: Life of a Professional Services Practitioner
Episode 4: Life of a Professional Services Practitioner

Episode 4: Life of a Professional Services PractitionerTune in to the latest episode where hosts Mahesh and Chris engage in an in-depth conversation with special guest Joe Longo, a luminary in the services industry and esteemed PSA principal at NetSuite. In the...

Episode 3: The Impact of AI in Services
Episode 3: The Impact of AI in Services

Episode 3: The Impact of AI in Services. Transforming CX and Operation EfficiencyIn this episode of the Services Ops Podcast, Mahesh and Chris explore the transformative role of Artificial Intelligence (AI) in the services industry. They discuss the opportunities,...

Episode 2: All things Services Quoting
Episode 2: All things Services Quoting

Episode 2: All things Services QuotingIn this episode of the Services Ops Podcast, Mahesh and Chris discuss all things services quoting. They cover the current state of the services industry, highlight the top challenges that organizations face when it comes to...

Episode 1: Intro to Services Operations
Episode 1: Intro to Services Operations

Episode 1: Intro to Services OperationsIn this episode of the Provus Services Ops Podcast, Mahesh and Chris talk about the fundamental concepts of Services Operations. They analyze the intricate interplay among technology, people, and processes, and explore key...

Meet The Hosts

MAHESh BAXI

Co-Founder & CEO

Mahesh Baxi is the Co-founder and Chief Executive Officer of Provus. As one of the original innovators of Services CPQ, he is responsible for furthering the company’s leading position in the Services Economy. He is a proven leader with over 25 years of management experience scaling the IT, product, and services operations for global software companies.

Chris Souza

Head of Marketing

Chris Souza is a senior B2B marketer leader who drives revenue through holistic growth marketing strategy, operations, and demand generation. Progressive experience owning multiple key disciplines within the marketing umbrella has provided me with a unique fluency in key skills, data, and operational connectivity.