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At Provus, we take pride in our role as the innovator and leader of services quoting. Build the future of our industry alongside people who are insanely talented and creative.

Join the provus team

SALESFORCE DEVELOPER

Pune, India (Hybrid) | Full-Time

Provus is looking for candidates with 4+ years of experience developing products and solutions on Salesforce.

Technical Skills 

You must have expert-level proven capabilities and experience outlined in the following skills:

  1. Minimum 2 years developing Lightning Web Component (LWC) using JavaScript, HTML, CSS is a MUST
  2. Minimum 4+ years of APEX development
  3. Experience writing unit tests using JEST Framework is desirable
  4. Experience with or willingness to learn browser-based testing – ability to run automated tests and if it fails, collaborate with QE to address or fix yourself
  5. Understanding of SOLID principle and Object Oriented skill sets are highly desirable
  6. Understanding browser-based testing, ability to read Gherkin and TypeScript is preferred

Provus apps deal extensively with visualization and user interaction with tabular, hierarchical, multidimensional, and time series data. Our ideal candidate will have experience designing and coding algorithms that efficiently process and manipulate these data structures.

Job Description

As Salesforce Full Stack Developer, you will:

  • Be a hands-on technical contributor who will develop both the UI Web Components and the backend Apex controllers needed for features assigned to you.
  • Use UI components in the Provus UI Component library and contribute new components as needed
  • Work with our UX team and identify Web Components that will be needed to implement the proposed designs.
  • Work well in an Agile environment (Scrum) with daily stand-up and scheduled times for Story grooming & estimation.
  • Write automation using JEST framework
  • Use Git-based code version control effectively
  • Adopt best practices for coding, code reviews, forking, branching, and merging code.
  • Stay ahead of Salesforce platform advancements and methodically adopt them in Provus’ products
  • Use Salesforce APIs to integrate with other applications

About Provus Engineering: 

We are a mature Agile shop that has adopted a continuous delivery process that rides on a fully automated devops pipeline. We use feature flags for all shipped features.

We use Behavior-Driven Development (BDD) using Cucumber – our product managers write acceptance criteria in Gherkin (integrated into Jira). Developers verify these criteria with automated tests written using the JEST framework. The QE team writes automated tests to verify end-to-end business process flow.

Provus products run on the Salesforce Force.com platform

Our user interface is built in JavaScript & Typescript and is composed of Web Components. We use Salesforce Lightning Design System Style Guidelines & components where applicable and develop custom Web Components in many cases. Access to data is provided via a single JavaScript module from Salesforce. We use Salesforce’s pub-sub platform events over web sockets to alert the UI to data changes.

If you are someone who enjoys solving complex business problems using your coding skills, Provus will offer challenging work and a highly collaborative environment in which you will thrive.

SALESFORCE ARCHITECT

Pune, India (Hybrid) | Full-Time

Provus is seeking a talented Salesforce Technical Architect with a strong focus on the Salesforce Industries Cloud. In this role, you will be responsible for designing and implementing product solutions on the Salesforce platform. You will work closely with clients and stakeholders to understand their business requirements and develop strategies that utilize Salesforce’s capabilities to achieve their objectives. Additionally, you will provide technical guidance and support to other members of the team, including developers, quality assurance associates, and product owners.

Responsibilities 

  • Lead the design and implementation of complex Salesforce solutions
  • Collaborate with stakeholders to understand business requirements and provide strategic guidance on how to leverage Salesforce’s capabilities to achieve the company goals
  • Provide technical leadership and mentorship to other members of the team, including developers, quality assurance associates, and product owners
  • Conduct code reviews and ensure that solutions are scalable, maintainable, and follow best practices
  • Identify opportunities for process improvement and recommend solutions that optimize the Salesforce platform
  • Be a hands-on technical contributor
  • Stay up-to-date with the latest Salesforce technologies and trends and provide thought leadership on how to incorporate them into our solutions.
  • Provus apps heavily involve visualizing and interacting with various types of data, including tabular, hierarchical, multidimensional, and time series data. Therefore, we are seeking a candidate who has a proven track record of designing and coding algorithms that can effectively process and manipulate these complex data structures

Qualifications

  • Bachelor’s or Master’s degree in Computer Science or related field
  • 8+ years of experience in Salesforce development and architecture, with a focus on Sales Cloud, Service Cloud, and/or Marketing Cloud
  • Strong knowledge of Salesforce configuration, Apex, Lightning Components, and Salesforce APIs
  • Experience with integrating Salesforce with third-party systems using SOAP, REST, and/or middleware solutions
  • Strong communication skills and the ability to work effectively with clients and stakeholders at all levels of the organization
  • Salesforce certifications such as Certified Technical Architect, Certified Application Architect, or Certified System Architect

About Provus Engineering: 

At Provus, we have a mature Agile development process that leverages continuous delivery and a fully automated DevOps pipeline. All features are shipped with feature flags, allowing for controlled rollouts and experimentation.

We follow a Behavior-Driven Development (BDD) approach using Cucumber, where product managers write acceptance criteria in Gherkin, integrated into Jira. Developers use the JEST framework to write automated tests that verify these criteria, while our QE team writes automated tests to validate end-to-end business process flows.

Our products run on the Salesforce Force.com platform and use a user interface built in JavaScript and Typescript, comprised of Web Components. We follow Salesforce Lightning Design System Style Guidelines and components where applicable and develop custom Web Components when necessary.

If you are a problem solver who enjoys using your coding skills to tackle complex business challenges, Provus offers a challenging yet collaborative environment where you can thrive.

Customer Success Lead

Pune, India (Hybrid) (Remote) | Full-Time

We are currently seeking Customer Success Lead to join our growing team. Our Customer Success Lead act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Provus investment.

As a critical member of the Customer Facing team, you are responsible for building relationships with our license sales and extended functional teams (such as product, engineering, creative teams, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the strategist and execution lead supported by our different organization.

Responsibilities:

  • Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
  • Facilitate qualification, deal cycle participation, account reviews and value assessments
  • Accountable for revenue retention, margins, CSAT, and value delivered to customers
  • Serves a key contact for customer negotiations and escalations
  • Enable smooth transition and partnership from sales into our delivery team
  • Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
  • Pilot awareness within a micro-vertical to develop repeatable motions
  • Serve as a key SME, leader, and services consultant to our sales teams
  • Serve as the liaison between internal and external teams

Qualifications:

  • 4+ years of experience leading or working in customer facing department
  • 6+ years of experience working within a consulting landscape
  • Experience selling products and professional services related to digital transformation
  • Experience driving a strategic motion, including value propositions, execution planning and outcome-based engagements
  • Experience working with global procurement leads to get renewals in a timely fashion
  • Skilled in maneuvering and working with the C-Suite during a strategy cycle
  • Background in delivering critical initiatives and/or programs for a firm-based model or product company
  • Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)

Quality Engineer Automation

Pune, India (Hybrid) (Remote) | Full-Time

Provus is seeking a Quality Engineer with a minimum of 4 years of experience in automation software testing.

We are based in the San Francisco Bay Area, but our team members work from fixed remote locations in the USA and India.

The successful candidate will be expected to work from the Provus office in Pune once it opens. Therefore, the candidate must either be based in Pune or be willing to relocate to Pune.

The opportunity

  • Start-up experience
  • Immense exposure to technology and business while working very close to product managers

Responsibilities

  • Design, develop and maintain automation framework using Cucumber and BDD
  • Collaborate with development team to understand and implement automation test cases
  • Execute automated tests and report on results
  • Participate in continuous improvement of automation testing processes

Job Description

  • 4+ years of experience in software testing and automation with a focus in automating enterprise applications
  • Strong experience with writing Cucumber and BDD style test cases
  • Excellent problem-solving and analytical skills
  • Proficient in Typescript with experience using Javascript-based browser automation tools such as Playwright, Cypress or Testcafe
  • Experience with CI/CD tools such as Github Actions or CircleCI
  • Expertise in using Github, version control tools, and development studios.
  • Experience in Agile/Scrum development methodologies
  • Strong communication and teamwork skills
  • Strong understanding of software development lifecycle
  • Experience with the Screenplay Design Pattern is a plus
  • Previous experience in testing Salesforce Lightning Web Components (LWC) is a plus

To apply, send your resume to ProvusIndiaJobs@provusinc.com, mention Name, Role and years of Experience in the subject line.

About Provus:

Established in 2021, Provus offers a SaaS-based solution for automating Configure-Price-Quote (CPQ) processes for service companies. Its innovative AI technology enables enterprise clients to improve their turnaround time, increase deal sizes, and boost win probability, while simultaneously enhancing gross margins and reducing compliance risk. As an approved Salesforce AppExchange Partner, Provus recently secured $12 million in Series A funding. The funding round, led by Norwest Venture Partners, also saw participation from returning investors Accel Partners and Storm Ventures, as well as new investment from Firebolt Ventures. This funding will be utilized to expand Provus’ product and engineering teams, and to scale its sales and marketing efforts.

More information about the company is available at www.provusinc.com.

Solution Architect Professional Services

Pune, India (Hybrid) (Remote) | Full-Time

The Solution Architect in our Professional Services organization is focused on implementing salesforce.com-based Quote-to-Cash suite of products, including Services CPQ (configure/price/quote), PSA, Billing management, and other related solutions. The ideal candidate will work closely with Customers, internal technical teams in developing robust, scalable and flexible solution architectures for customer projects including designing prototypes, building proof of concepts, and preparing architecture roadmaps.

Responsibilities:

  • Guide the Technical Team to deliver a flexible, scalable solution that is aligned with internal product roadmaps and meets customers’ business requirements
  • Act as a liaison between the Technical team, Functional team, Business Functions, and System Integrators to drive Provus implementations
  • Be recognized as a functional expert in Services CPQ and Salesforce domain
  • Provide mentorship and guide developers
  • Work with Onshore/offshore teams as required
  • Participate in pre-sales activities and internal initiatives as required

Experience, Skills and Competencies:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology or related field
  • 3-5 years of experience as a Solution Architect working on successful software implementations related to CPQ, Quote-to-Cash or Salesforce.
  • Experience with web, database, object-oriented software technologies, SDLC methodologies and Salesforce.com or Force.com
  • Hands-on experience in implementation activities (design, prototyping, development, configurations, testing)
  • Able to work in a fast-paced, dynamic environment with cross-functional teams internally and at customer sites
  • Able to manage activities across multiple projects simultaneously and deliver to strict deadlines
  • Strong technical, analytical, and problem-solving skills
  • Strong communication and interpersonal skills

About Provus:

Founded in 2021, Provus provides SaaS solutions to automate Configure-Price-Quote (CPQ) processes for Service companies. Its unique AI-powered technology helps enterprise customers accelerate turnaround time, grow deal sizes, and increase win probability faster – all while improving gross margins and mitigating compliance risk. Provus is an approved Salesforce AppExchange Partner.

Provus Inc., recently closed $12 million in Series A funding. Norwest Venture Partners led the round with returning participation from angel investors Accel Partners and Storm Ventures, and new investment from Firebolt Ventures. The funding will help Provus strengthen its product and engineering teams and scale its sales and marketing functions.

More information about the company is available at www.provusinc.com.

Business Development Representative

Remote | Full-Time

About the Role
Provus is looking for an ambitious Business Development Representative to join our team! As a Business Development Representative, you will be responsible for generating new business through outbound calls, emails and LinkedIn reach out. The Business Development Representative will actively assist the marketing and sales team in creating strategies and tactics that will drive sales.

Responsibilities

  • Reaching out to and qualifying leads through outbound calling and email campaigns
  • Maintaining and growing existing leads
  • Conducting customer surveys and developing sales strategies
  • Meeting and exceeding qualified meeting quotas.
  • Providing prompt responses to all customers
  • Promoting the company’s products and services

Skills and Requirements

  • Minimum of a bachelor’s degree in business, marketing, or related field
  • Minimum of 2 years of experience in BDR with a software product company
  • Experience with Salesforce as CRM
  • Proficiency in email campaign tools, LinkedIn reach out
  • Excellent written and verbal communication skills
  • Ability to work independently with minimal supervision
  • Ability to deliver results
  • Strong time management and organizational skills
  • Ability to identify opportunities and to develop and implement effective sales strategies

Technical Support

Pune, India (Hybrid) (Remote) | Full-Time

Provus is hiring experienced and passionate people to join our growing Technical Support Team. You’ll be the first to volunteer when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.

The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), and will be proactive about investigating intricate or technical concepts and helping others do the same. They have a natural curiosity and enjoy solving puzzles, and are real team-players who thrive in a collaborative environment.

Key Responsibilities:

  • Own the complete end-to-end customer experience
  • Lead the resolution of critical technical issues, providing prompt and complete analysis of technical challenges and business issues
  • Manage our customers’ expectations and experience in a way that ensures customer satisfaction throughout the entire process.
  • Troubleshoot technical issues and Integrations, with Apex/VF/Lightning Web Components and Standard Salesforce Functionalities
  • Take ownership of customer issues through to resolution – including troubleshooting, internal communication and providing guidance on recommended best practices
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community.
  • Share best practices with team members to enhance the quality and efficiency of customer support

Required Skills/Experience:

  • Customer Obsessed
  • Experience working in Technical Support
  • Proven analysis, troubleshooting and problem-solving expertise
  • Ability to effectively prioritize and escalate customer issues as required
  • Ability to multi-task and perform effectively under pressure
  • Some knowledge of Object-Oriented design and core programming concepts
  • Understanding of database concepts and SQL
  • Familiarity with web services and API’s eg SOAP, REST.
  • Excellent written and verbal communication skills
  • Comfortable interacting with other departments and management
  • Ability to communicate technical concepts clearly and effectively

Desired Skills/Experience:

  • Understanding of configurations – Microsoft exchange/365
  • Familiarity or some experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back end (Java, .Net, SQL) software development
  • Previous experience with Salesforce and its technologies
  • Any official Salesforce Certification
  • CRM domain knowledge
  • VisualForce and Apex knowledge
  • Experience with Eclipse IDE and ANT
  • Familiarity with Internet technologies: firewalls, web servers, proxy servers etc.
  • Additional Language Proficiency a bonus