How confident are you that the quote you send today will still be profitable six months from now? Quoting is the earliest point in the customer journey where Services organizations can influence the outcomes for an entire project, setting the tone for customer...
Quoting isn’t just about winning deals. It’s about winning the right deals precisely and efficiently. In Services, every quote sets the stage for consistent delivery, predictable profitability, and positive customer experience. But when scoping is done in Excel and...
Revenue growth is meaningless without margin protection. In Services organizations, the quoting process is where revenue is born. It’s also where margins often die. While many teams focus on top-line growth, the consequences of misquoting can eat into profitability....
If quoting slows you down today, you’ll fall behind tomorrow. In Services, the quoting process is the starting line for revenue generation. But all too often, Services organizations lose millions before even getting started. While quoting might seem tactical,...
What if you were losing millions before even getting started? For many Services organizations, this isn’t just a hypothetical. It’s reality. Sixty-two percent of Services teams “fly blind” when quoting, relying on disparate spreadsheets, tribal knowledge, and siloed...
As businesses increasingly rely on services for revenue generation, achieving sustainable growth has become a top priority. In this landscape, organizations that are slow to modernize their service management processes risk falling behind. A Connected Services...
As service organizations face rising complexity and greater customer expectations, traditional methods for managing service quoting, delivery, and financial planning no longer suffice. It’s time for businesses to adopt a modern, connected strategy that not only...
The traditional methods of service quoting—such as relying on spreadsheets, email approvals, and fragmented workflows—are no longer sufficient for modern businesses. These outdated processes result in inefficiencies that jeopardize profitability and customer...
Despite their best efforts, many service organizations are grappling with hidden risks that erode profitability and impede growth. These risks often arise from operational inefficiencies, misaligned expectations, and disconnected service quoting processes. Key...
In today's rapidly evolving business environment, service organizations are facing an unprecedented level of complexity and competition. To remain viable and thrive, businesses must maximize the return on their services portfolios. This is especially critical for...
Automation has long been recognized for its potential to increase productivity. Traditionally, this meant identifying repetitive tasks, or those requiring high manual labor. The type of scenarios that work for product-based processes and quoting, with fixed...
AI’s influence is extending fast across everyday life, our devices, and how we do business. Most businesses (77%) allocate specific funding for AI, while 35% of CROs are forecast to have centralized generative AI operations teams. For many services quoting...