9 Reasons Why you should Run Services Quoting on the Salesforce Platform

 

Introduction

In today’s competitive services economy, services-based organizations face numerous challenges when it comes to quoting their offerings accurately. Whether it’s professional services, consulting, asset-based or creative solutions, determining the right quote or estimate for a service is crucial for profitability and customer satisfaction. This is where having a robust and comprehensive quoting solution plays a critical role.

With the influx of SaaS solutions available, choosing the right quoting tool for your business requirements can be frustrating. Since there’s no longer a single Best-Of-The- Breed software that solves everything, it’s vital to search for a platform that is trusted by the community and with a large ecosystem of connected partners.

Salesforce, the world’s leading CRM provider, has over 150,000 companies both large and small rely on their technology to run their sales organization. It’s important for services organizations to unify and streamline their sales motions without disparate and disconnected systems. When everything from sales to quote to proposals is running on the same platform, you get more value and visibility to better serve your customers.

This is where Provus Services Quoting Cloud comes in. Provus is a cloud-based services quoting solution built 100% natively on the Salesforce platform. Its AI-powered technology helps organizations automate their services CPQ processes, accelerate turnaround time, and increase win probability faster – all while improving gross margins and mitigating compliance risk. It is fully integrated within Salesforce, allowing a seamless experience from the opportunity to quoting to order management.

In this guide, we will explore why it’s critical to run your services quoting for services-based organizations on the Salesforce platform.

 

 

Challenges for the Companies Selling Services

 

Long Sales Cycles
Services Quoting and estimation can hold up the sales cycle, causing a loss customer of trust and a poor experience

Manual, Error Prone Estimations
Spreadsheets are slow and error-prone, and live outside Sales Systems

Reliance on Individuals
Tribal knowledge and guesswork involved in scoping are not scalable

Revenue Leakage
Lack of processes and controls leads to money left on the table and poor service attachment rates

No Learning from the Historic Data
Data is not organized and captured to be able to analyze

Risky Approval Process
Approvals are sent via email and via spreadsheets. No governance and controls

Poor Customer Experience
No visibility into the total cost of ownership. Unable to establish trust

Losing to the Competitors
Customers cannot wait forever. They get frustrated and pick other solutions / vendors

 

Services Quoting and Salesforce

Running services quoting on the Salesforce platform offers several advantages and benefits. Here are the top reasons why you should run your quoting process entirely on Salesforce.

 

1 | Eliminate Data Discrepancies and Broken Workflows

Salesforce provides a comprehensive and integrated platform that allows you to manage all aspects of your services quoting process in one place. You can easily access customer data, track interactions, and generate quotes within the Salesforce environment, eliminating the need for siloed external spreadsheets and multiple disconnected systems.

 

2 | Real-Time Collaboration

Salesforce enables seamless collaboration among your sales, pre-sales, solution engineering, delivery, human resources, and finance teams. You can share information, collaborate on proposals, and maintain consistent communication throughout the quoting process. This ensures that all stakeholders are on the same page and can provide a unified experience to customers.

 

3 | Quote Customization and Scalability

Salesforce provides a comprehensive and integrated platform that allows you to manage all aspects of your services quoting process in one place. You can easily access customer data, track interactions, and generate quotes within the Salesforce environment, eliminating the need for siloed external spreadsheets and multiple disconnected systems.

 

4 | Enhanced Visibility and Reporting

With Salesforce, you gain real-time visibility into your services pipeline. The platform also provides robust reporting and analytics capabilities, enabling you to generate insights and make data-driven decisions to optimize your entire process.

 

5 | Accelerate Response Time and Fast Turnaround

Significantly reduce cycle times for services quotes through our intuitive UX, guided selling, configurable approval processes, real-time collaboration, AI-led “what-if” scenarios, and more. This helps you deliver accurate quotes to customers promptly, increasing customer satisfaction and reducing the sales cycle time.

 

6 | Integration with Other Systems

Salesforce integrates with other business systems such as ERP, HCM, PSA, and billing systems, enabling a smooth flow of information and eliminating data silos, making services quoting more efficient and effective.

 

7 | Robust Security and Compliance

Salesforce is known for its strong security measures and adherence to industry compliance standards. Your sensitive customer data and quoting information are protected through advanced security protocols, data encryption, and regular security updates. This ensures that your business and customer information remains secure.

 

8 | CRM + Services Quoting: Single Source of Truth

By using Salesforce as your company’s data hub, you can guarantee quote precision and uniformity. The sales team provides accurate estimates with the use of up-to-date product catalogs, price data, and discounting regulations eliminating manual errors and the risk of incorrect quotes.

 

9 | SOW Generation

Quickly generate an accurate SOW regardless of project complexities, resource details, and terms and clauses. The document generation feature combines the power of dynamic data with a clause library to produce professional documents with a click of a button.

 

Smarter Solution for Estimates, Pricing, and Quotes – all in Salesforce

Provus’ powerful Al-led and data-driven features reinvent how services are estimated, priced, and quoted. By removing the traditional inefficiencies of creating and managing complex service quotes, Provus helps increase win probability and optimize gross margins.

No more inefficient or manual quoting processes means you win deals faster. Guided selling pulls from historical data so you can create the best quote every time. And AI-led scenario planning enables you to instantly create various scenarios and identify options that increase gross margin and curb leakage.

 

 

Provus Capabilities

 

Services Quoting
Automate tedious tasks with our template library, rules-based engine, and AI-based algorithms.

Faster Turnaround
Reduce quote cycle times with scenario planning, configurable approval processes, and real- time collaboration.

AI-Guided Selling
Curb revenue leakage with step-by-step guided selling and insights from historical data.

Optimize Gross Margin
Identify options to decrease costs using “what-if” scenario planning to instantly increase gross margin.

Real-Time Collaboration
Empower various groups across the organization to work independently then collaborate in real-time.

One-Click Integrations
Avoid data duplication by easily integrating with hundreds of data points across CRM, PSA, ERP, and HCM.

SOW Generation
Produce professional documents with the click of a button using document generation.

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